Hey, everybody! On this episode, we talk about Shadow IT and the measures you can take as an organisational leader to strike harmony with your IT provider as well as your employees. Shadow IT isn’t all bad, but when it is bad, it can spell disaster for your entire organisation and beyond. When it’s good, it helps smooth workflow, increase productivity, and keep everyone happier. We cover the risks and benefits with some real life examples we’ve encountered, and end the episode with a checklist of easy, actionable steps for you guys.